Although activities are the focus of Tiny Triumph Experiments, there are fundamental topics that are important to be aware of, interpreted for context, and put into practice.
Big Value Picture
The Big Value Picture is created from the insights, over many years, of researchers, practitioners and thinkers.
People create value for organisation and their customers through what they do together, through their relationships. Businesses try to control and coordinate these activities through structures, workflows, and allocation of responsibilities for who does what.
As well as trying to coordinate operations, organisational systems monitor, anticipate and respond to what’s happening in the external business environment.
Much of what people do together is informal and flies under the radar of formal organisational management.
Performance systems set the conditions for how people work together, but they don’t determine it. People do not blindly do what is expected of them and accept what they are given. They shape their work environments.
The ‘bring your own device’ phenomenon from a few years back, where people were taking their own superior digital devices to work, changed the way IT was provided and supported in one large company.
For people who did not want to use their own devices, the company initiated a policy of ‘choose your own device’. The push for this came from the self-directed way people were behaving.
This 2-minute long video explains the Big Value Picture.
The following four articles only scratch the surface, and much has been left out. It is a start.
It’s All About People
This article reviews what researchers say about what people want psychologically and socially from work (we are all different, though).
Organising for Customer Value
This article reviews the formal systems that customer-focused businesses put in place to coordinate what people do together.
This article reviews a number of disruptive trends that are currently creating opportunities and threats for businesses, resulting in new possibilities for how work is organised, coordinated, and supported.
This article reviews the shift from classroom learning to the sort of self-directed, practical, community-supported approaches that underpin Tiny Triumphs.
These four articles are just to get started. More will be added in time.