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We couldn't agree more with the quote on the left from IBM.
crossing national, organisational & cultural boundaries
Systemic failures happen within an organisation, across eco-systems of supply networks and in the external environment - which all impact on internal operations. Global workplace trends are increasing the complexity of already complex organisational dynamics.
an example
The practical and business consequences of systemic complexity are significant, as this quote from an article on Toyota illustrates:
"Experts say the sudden acceleration problem that has put the brakes on Toyota sales and production is likely not a single problem but an alignment of complicated interconnected conditions ... "You've got a multitude of problems that are coming to the surface that result in one thing: unintended acceleration."
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The Smart Work Company experts have been working with companies reaping the benefits of systems approaches to high performance for over a decade.
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