"Our world is increasingly subject to failures that require cross-systems-level thinking and approaches"
IBM 2010 Global CEO Survey
crossing national, organisational & cultural boundaries
Global connectivity, complex supply networks and increasing technical complexity are linked to a number of recent high-profile systemic failures. An obvious example is of course the near-collapse in the global financial markets. The BP Deepwater Horizon oil spill is another.
The consequences of systemic complexity are significant, as this quote from an article on Toyota illustrates:
"Experts say the sudden acceleration problem is likely not a single problem but an alignment of complicated interconnected conditions ... that result in one thing: unintended acceleration."
There are a number of design principles and methods to help thinking around the interactions among people, place, organisational and technological systems.
You can find more information in the open-learn community.
smart work framework
The Smart Work Framework summarises four profiles of learning workplaces according to structure, global reach, knowledge type, workstyle and social complexity. Each profile summarises a range of systems and process characteristics: structural, cultural, geographic and social complexity.
The profiles represent 'good practice' in systems design for people, place and technology for a range of processes. This blog has more explanation and you can find out more on the free-learn community.
high-performance work systems
Find out more about high-performance systems in our ebook.
Find out more by joining our open-learn community.
Then when you are ready, sign up for our we-learn experience.