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thanks

Thanks to Roman Markov for agreeing to let me reference his work for Smart Working: Creating the Next Wave, and for letting me use his model. Thanks also to Dr Marie Puybaraud, Director of Workplace Innovation at Johnson Controls, for continuing to champion the Global Mobility Network. My co-facilitation of the network with Marie since 2005 has been great fun, and has given me insight into the increasingly crucial role of the workplace in knowledge development, learning and performance that I would otherwise not have gained. Finally grateful thanks for everything to John, my partner in life. He took all the graffiti images used in this document from Berlin, Paris, Madrid and London.