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I came away from the Enterprise 2.0 Summit in Paris last week energised by conversations with old and new friends. I also came away more convinced than ever that there are insights on making the transition to new ways of working that are largely overlooked. These insights come from the last major upheaval in management practices – the shift from traditional to lean and agile manufacturing.

This short post muses on creative pollination.

The ‘WWW Workplace’ is about wow (enabling technology), wonder (imagination / possibilities), and who (skills, knowledge and support). These are reflections on the inspirations for the phrase jumping into my mind.

I have been following two hashtags on Twitter this week, both compelling and in my mind very much related. They are #bizreimagined and #francis. The first was an event convened by Microsoft in London and I think the theme is self-explanatory. The second is the response to the Francis Report about catastrophic failure in a part of the National Health Service in the UK.

This post is a reflection on re-imagining and re-creating the business of business.

This post returns to a post I wrote last year, Do Better or Do Differently. In it, I quote two mantras that came out of the NixonMcInnes Meaning Conference in Brighton:

“don’t ask for permission, just do it”

“believe in the power of small actions"

I have another mantra that I want to add, which precedes the other two:

“stop whining; decide to do something about it”

The two people in the Do Better or Do Differently blog post did. 

Peter Drucker famously said that efficiency is doing things right, whereas effectiveness is doing the right things. He asks where the resources and efforts of the business should be allocated to achieve effectiveness. Creating value through relentless customer focus seems to me to be a good place to start.