Comments on: Wish I Had Said That http://www.thesmartworkcompany.com/2009/09/wish-i-had-said-that/ The smart way to smart working Wed, 25 Aug 2010 20:12:08 +0100 http://wordpress.org/?v=2.8.4 hourly 1 By: Alan Moore http://www.thesmartworkcompany.com/2009/09/wish-i-had-said-that/comment-page-1/#comment-3136 Alan Moore Thu, 03 Sep 2009 18:59:18 +0000 http://www.thesmartworkcompany.com/?p=2404#comment-3136 You might be interested in this post? http://smlxtralarge.com/2009/03/28/barclays-bank-the-real-indoor-pirates/ You might be interested in this post?

http://smlxtralarge.com/2009/03/28/barclays-bank-the-real-indoor-pirates/

]]> By: Steve Marshall http://www.thesmartworkcompany.com/2009/09/wish-i-had-said-that/comment-page-1/#comment-3119 Steve Marshall Wed, 02 Sep 2009 16:05:48 +0000 http://www.thesmartworkcompany.com/?p=2404#comment-3119 I was listening to that Radio 4 broadcast too and can speak as something of an insider (in those days...). Boards of Inquiry were constantly messed about by top brass and systemic failings were largely ignored. What became very clear to me was how difficult it is, as an insider, to address these issues. These cultures seal themselves against alternative perspectives; an extreme version of groupthink perhaps? A very strong challenge is required from outside the system to achieve any movement at all. It's a shame that organisational learning and change has to be so difficult in these cases... I was listening to that Radio 4 broadcast too and can speak as something of an insider (in those days…). Boards of Inquiry were constantly messed about by top brass and systemic failings were largely ignored. What became very clear to me was how difficult it is, as an insider, to address these issues.

These cultures seal themselves against alternative perspectives; an extreme version of groupthink perhaps? A very strong challenge is required from outside the system to achieve any movement at all. It’s a shame that organisational learning and change has to be so difficult in these cases…

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