Helping develop future-focused work skills for people, and customer-focused capabilities for organisations.
We do it through tiny, practical projects - using our Smart Work Toolkit to diagnose, scope and do projects.
The Smart Work Toolkit
Easy to use
Checklists, scorecards, progress dashboard, resources and core topics
Just for you
Customised to what you need
The right resources at the right time - as you need them
Apply the tools to explore your work context to get a ‘big picture’ view. The point is to spark off ideas for possible small projects - something new or something that can be improved.
Use the experience of completing a project to develop personal skills and organisational capabilities.
You've done the first project, now what's the next one?
Same tools applied differently
Which of our services is right for you?
Why learning projects?
Customers are changing. Work is changing.
Future of work
Work is evolving on many fronts. Too many to unpack at this point, but let's take choice as one example.
People increasingly expect choice in how they work and consume. As customers, they want personalised experiences. They expect to be involved in how products and services are designed.
As providers of expertise to businesses, many are turning their backs on traditional employment in favour of freelancing - the so called 'gig economy.
Co-creating the future now
Freelancing or traditionally employed, people are using social and mobile technologies to co-create knowledge, in self-directed communities, around things that they are passionate about.
This connected, collective creativity is exactly what businesses need to nurture and capitalise on, if they are to meet customer expectations.
How can they do that? By letting people play and experiment with ideas - giving them the time, tools, and space they need.
Small, practical, high-impact projects are perfect for experimenting with ideas - doing something new or different, and learning from the experience.
Learning projects benefit both the business and the people involved.
Our experience of implementing customer-focused work methods (think lean and quality), and in pioneering project-based learning for senior executives across a range of sectors, has shown us two things:
1. How effective project-based learning is for introducing customer-focused ways of working, and for developing skills.
2. How small projects can make a very big impact.